Amex Hotel Collection reservations, just like Fine Hotels & Resorts, require a prepayment if you want to use your annual US$200 Hotel Credit, so walking away from a reservation isn’t as easy and requires some effort.

Usually, I only go after such a stressful exercise if it’s absolutely worth it, but in this case, I felt that the property credit would have been completely wasted, and I really didn’t want to stay another night there, so I decided to go for it.

I have stayed at this Grand Hyatt hotel multiple times, and in fact, it was one of the best hotels in Shanghai, with an excellent Club Lounge in the past. Both have been wiped out, and the service culture and quality have been absolutely decimated ever since the pandemic. Now, sadly, the hotel is only a shadow of its former self.

Here is the booking as I originally placed it:

Minus $200 credit, this meant $110/night for the Grand Hyatt and $100 F&B credit to use at the hotel’s outlets, which was an extremely attractive deal to me. You can add your loyalty number to THC bookings with Hyatt and also earn stay credit (doesn’t go for all THC bookings with other brands so careful with that). I was upgraded to a Grand Suite as well, so pre-stay, I was very positive about what to expect.

But it quickly turned sour upon arrival. Only two employees at the front desk, a third that didn’t speak any English. The elevator to the Club Lounge on the 83rd floor for check-in requires a keycard, but no staff is around to let you go up. I went to the 85th floor, where there is a restaurant, and tried to use the floor phone to call someone up. The phone was a piece of broken plastic that didn’t work. A restaurant employee eventually called someone from the lounge up with a key card.

Talking about the lounge, this is representative of what was on offer at the Grand Club later that evening:

Absolutely inedible slob. Other items were either out entirely or looked similar. I grabbed some sparkling water and just left trying to utilize my dining credit.

Unfortunately, the hotel doesn’t have any great F&B spots anymore, and the only option given to me was the buffet restaurant, which didn’t have any seats available that evening, or the Oyster Bar on the 85th floor – the supposed “Best restaurant at the hotel”. I walked in and the first thing I heard was kids watching cartoons on a tablet, I left immediately.

At this point, I told the manager to get in touch with Amex to have them refund the reservation, and I’d just pay them for the daily member rate in cash (1080 RMB) for one night. I left the hotel and went to the adjacent IFC mall to grab something proper to eat.

After a walk, I got back three hours later only to find that the front desk manager had done absolutely nothing since I left him, at which point I called the Hyatt Concierge hotline to open a file and put the matter on record in case it went sour later.

The next morning, I talked to a senior manager at the hotel, who got the file submitted in the meantime. He agreed to have Amex refund it and told me he’d get in touch with them. 10 minutes later he called back and told me they currently have a “system error” and can’t do anything.

Of course that’s total BS – the fastest I ever got someone on the phone and dealt with reservations was 10-15 mins. I called myself, and the Amex Travel agent was really helpful; I gave her the direct line of the manager, and she called him. Another deception on his part happened when he told the Amex agent the refund would be 110 RMB, which confused her as that’s like 14 bucks.

When she told me that, I put him on speakerphone and ripped him a new one until he finally told her what was earlier agreed to – authorizing a full refund to Amex and a direct payment for the first night from me to the property.

The refund arrived within 36 hours:

I decided to book the Shangri-La Shanghai nearby for one night, which came to $195 under the FHR program, where I got a nice room, breakfast, and late checkout under the FHR benefits together with the F&B credit. This hotel has EXCELLENT food and beverage outlets, and despite being an older property, it’s still one of the best in Shanghai.

I really wish the Grand Hyatt gets it together again, finds some proper associates, and invests in the upkeep and cleanliness of public facilities. It’s a shame that this property came down to such a low level.

Conclusion

This was really a headache and probably not honestly really worth all the effort on my end, but I just didn’t want to stay at the Grand Hyatt anymore, considering the condition the hotel is in. It was really shocking and there appears to be a talent crunch for hospitality workers in China that’s even worse than pre-Covid.

Anyone with a bit of intelligence, language ability, and talent goes to other industries where a better salary is paid, which totally makes sense.

I was quite happy that American Express was understanding and agreed to process the refund without any questions or complaints. The hotel credit is finally gone now, and I don’t have to think about it anymore for the 2024 calendar year. I might book more FHR/THC rates, but as long as you don’t need to use your credit, there is no need to prepay for these reservations.

Source

Readers are encouraged to send us questions, comments, or opinions by email, Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week.

A reader noticed from the last post that I was in China and had the great idea to let me know that trying the UrCove brand is probably not the best idea for me, to say the least.

For a bit of history, Hyatt started a joint venture with a new hotel brand in China called UrCove By Hyatt, and that was widely promoted in the local market and even abroad. These hotels also show up in searches for awards.

You can access the brand website here.

Following that, Frank wrote me the following email:

Hi Sebastian,

I noticed you’re in China right now so just a word of warning if you’re planning on staying at Hyatt’s UrCove properties – not all of them actually accept foreigners even though they take reservations.

This happened to me at the UrCove Beijing Wangfujing where I had a reservation but when I showed up they were unable to check me in. What might have contributed to the confusion is that I’m Canadian-Chinese with a Chinese first and last name. They accepted my reservation but when I presented my Canadian passport they were not amused or least told me immediately “Foreigners can’t stay here”. My wife is still a Chinese citizen so she checked in but they wouldn’t accept her U.S. credit card and she paid via ePay instead.

FYI: Many hotels in China aren’t set up utility wise to accept foreigners and that’s due to the reporting requirements to the authorities. But I was surprised to run into this with a brand touting their affiliation with Hyatt, an American brand.

I didn’t encounter these problems at other UrCove properties such as Shanghai Jing’An, but a word of warning should you decide to go there: It is a VERY select service, and the employees often speak very little English or none at all. Respectfully: I think you’d go mental there!

Enjoy your trip in Shanghai and let me know if I can be of any help!

-Frank

Wow – that really blew my mind as well. I mean it makes sense because what he says is indeed the case. Chinese hotels strictly have to report every foreigner staying at the hotel to the Public Security Bureau through an electronic system. If you stay at a private address you have to go to a designated office in the local district to do the reporting yourself.

This is not a loose requirement; they do follow up on this, and if there are unexplainable gaps (several nights or weeks unreported), you’ll be picked out the next time you leave or enter China and questioned.

I checked the property in Beijing Frank mentioned here, and it isn’t offered on the Hyatt website. I assume he made that reservation locally through their own systems, so I don’t hold that against Hyatt in this case. But maybe it would be best to equip and train all their hotels to accept foreigners if the brand carries the Hyatt moniker.

I was motivated by that email to try the Urcove Shanghai Jing An yesterday. As he said, it didn’t go well. I reserved the hotel for 5,000 points (it was over US$100 last night so good value) but first there were communication issues, they wouldn’t provide an upgrade and then there was a heater constantly blowing warm air into the room.

They also had some issues registering me because my passport didn’t have a visa, but all was fine in the end. Until I left, that is. Everyone was friendly and helpful though; it wasn’t a bad experience based on staff.

As a remedy, they said I should open the window (bad pollution yesterday). I left after 20 minutes and stayed at the Conrad on points. Hyatt refunded the 5k within an hour after emailing Consumer Affairs.

Have any of you experienced a problem with this UrCove brand?

Conclusion

There seems to be a problem with these UrCove by Hyatt hotels in China as far as catering to foreigners is concerned. English capability of the employees is close to zero, and there are some properties that don’t accept foreign guests or foreign credit cards. Amazing that Hyatt would allow this. Why not make all properties compliant?

The design at the JingAn property was actually pretty nice, and even the room was functional, but I couldn’t sleep with hot heating air in the room, so I had to leave. Maybe I try the Pudong property this week before leaving, and even if I don’t stay there the entire night, I book it until leaving late to the airport and at least clock in the brand.

Source

Eligible members can register for this offer on Hyatt’s website through December 31 to get trial Explorist status for 90 days. You can then keep it through February 2026 by consuming 10 nights or get an upgrade to Globalist by staying 20.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

Note that this Elite Tier Offer is open for travelers from Hyatt’s most significant corporate accounts, such as Accenture and IBM. Successful registration requires you to use a business email address during signup.

There is a separate fast-track offer that a property can sign you up for. You can inquire about this option from your hotel contact.

The Hyatt’s meaningful elite benefits start at the Globalist level, such as lounge access, complimentary breakfast, space available suite upgrade, and 4 PM check out.

There are other Milestone Benefits that are dependent on the number of nights consumed (read more here) that were just revamped but continue to include Suite Upgrade Certificates and access to a personal concierge.

Hyatt’s Promo Information:

Tier Requirements:

Tier Benefits:

Conclusion

These corporate fast-track offers are prevalent, and unlike with Hilton and Marriott, you don’t get a reasonable Hyatt tier merely by signing up for a credit card.

You have to remember that Hyatt has moved some of the benefits based on the number of nights consumed or base points earned.

There was a similar fast-track offer in 2023 also for Bilt members (read more here), and I wouldn’t be surprised if that returns later this year.

Terms and Conditions of this Corporate Fast Track Offer:

General Terms: To qualify for this offer, World of Hyatt members must register by 11:59 p.m. CST on December 31, 2024. Members may only register for a trial tier offer from Hyatt Sales Force once every 3 years. To earn credit towards this offer, member must check out of reservations during their Qualification Period, which starts on their registration date and continues for 90 days. The trial will provide the member with the benefits of Explorist status, as set forth in the World of Hyatt program terms, for 90 days as part of the trial. To maintain Explorist status through February 2026, member must complete at least ten (10) Tier-Qualifying Nights at any participating Hyatt hotels and resorts worldwide or Small Luxury Hotels of the World (“SLH”) properties on stays completed during their Qualification Period. If member completes at least twenty (20) Tier-Qualifying Nights at any participating Hyatt hotels and resorts worldwide or SLH properties during their Qualification Period, member will receive Globalist status through February 2026. Night Credits for Tier-Qualifying Nights awarded or obtained through any means other than a hotel stay (e.g., World of Hyatt Credit Card night credits or World of Hyatt promotional night credits) will not count for this offer. Offer only valid for eligible members; see full World of Hyatt terms for eligibility. Hyatt reserves the right to remove ineligible individuals from this offer. Hyatt reserves the right to alter or withdraw this offer at any time without notice. Hyatt®, World of Hyatt®, and related marks are trademarks of Hyatt Corporation or its affiliates. ©2024 Hyatt Corporation. All rights reserved.

Explorist Trial: Upon registration, World of Hyatt members with Member or Discoverist status will receive a trial upgrade to Explorist status for their Qualification Period. The trial will provide the member with the benefits of Explorist status, as set forth in the World of Hyatt program terms, for 90 days as part of the trial. To maintain Explorist status through February 2026, member must complete at least ten (10) Tier-Qualifying Nights (as defined in the World of Hyatt program terms) at any participating Hyatt hotels and resorts worldwide or Small Luxury Hotels of the World (“SLH”) properties on stays completed during their Qualification Period. If members complete at least twenty (20) Tier-Qualifying Nights at any participating Hyatt hotels and resorts worldwide or participating SLH properties on stays completed during their Qualification Period, they will receive Globalist status through February 2026. Night Credits for Tier-Qualifying Nights awarded or obtained through any means other than a hotel stay (e.g., World of Hyatt Credit Card night credits or World of Hyatt promotional night credits) will not count for this offer.

Globalist Quick-Qualify for Current Explorists:  Upon registration, World of Hyatt members with Explorist status will have the opportunity to earn Globalist status through February 2026 by completing at least twenty (20) Tier-Qualifying Nights at any participating Hyatt hotels or resorts worldwide or Small Luxury Hotels of the World (“SLH”) properties on stays completed during their Qualification Period. If members satisfy the above requirements during their Qualification Period, they will receive Globalist membership through February 2026. The offer will provide the member with the benefits of Globalist membership.

Source

You can save 24% on breakfast-inclusive rates if you book using an offer code SALE24 by January 29.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

Note that this rate plan is prepaid, nonrefundable, and noncancelable.

Participating Hotels:

Conclusion

If you plan to stay at Hyatt-affiliated hotels in Europe, the Middle East, and Africa this winter and spring, and your plans are firm, it makes sense to look at the rates offered and book if they are good.

Terms and conditions of this rate offer:

Offer available at participating hotels in Europe, Africa and the Middle East for qualifying stays occurring between Jan. 12, 2024, and May 6, 2024 with a minimum stay of 1 night when you book between January 5, 2024 and January 29, 2024. Must use Offer Code SALE24 at time of booking to qualify. Prepayment is required and bookings made under this offer are non refundable and cannot be modified. Discount is available only for World of Hyatt members in good standing at time of booking and stay. Booking discount percent applies to room rate only, and represents a discount off the Standard Rate. Discount does not apply to, unless specifically noted, service charges, mandatory resort fees, applicable taxes and other incidental expenses. Reservations subject to availability. Offer only available for a limited time, while shown as available on the applicable Hyatt website. Offer only available if booked as directed by requesting the then-available offer (if any). Any limitations or restrictions included in the published offer shall apply. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Additional charges may apply for additional guests or room type upgrades. Offer not valid in conjunction with previously booked or held stays and may not be combined with other offers. Not redeemable for cash or other substitutions. Any unauthorized transfer, sale, distribution or reproduction constitutes fraud. Offer includes complimentary daily breakfast with qualifying stay for registered guests. Breakfast is provided in the morning following each night of a stay. Breakfast hours are limited. Breakfast benefit is not valid for in-room dining.

Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply (unless otherwise noted). This offer may be altered or withdrawn at any time without notice. Where required, an alternate offer of similar value will be offered. Void where prohibited by law. The trademarks Hyatt®, World of Hyatt®, and all related marks are trademarks of Hyatt Corporation or its affiliates. © 2024 Hyatt Corporation. All rights reserved.

Source

Hyatt has extended the offer through April 29, 2024, and there are 27 hotels on the list with varying expiry dates.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points And Miles Promotions

Note that the hotel selection continuously changes. Do check the website periodically to see what hotels offer the bonus.

Here’s the updated selection:

Conclusion

Let’s see if the Thompson Palm Springs finally opens later this month, as the project has been delayed for years.

Here are the terms and conditions of this offer:

Offer valid for 500 Bonus Points for each qualifying night for stays with a checkout date during a participating hotel’s offer period. For each hotel’s offer period, visit hyatt.com/newhotelbonus.  To be eligible for this offer you must be a World of Hyatt member in good standing at time of reservation and stay, stay at a participating hotel with a checkout date during that hotel’s offer period, provide your World of Hyatt membership number at time of check-in, and either pay an Eligible Rate or redeem a free night award.  An “Eligible Rate” and “Ineligible Rate” are defined in the World of Hyatt Terms and Conditions (located at hyatt.com/terms).  Only one bonus may be earned per member, per night, regardless of the number of rooms booked.  Only the room occupied by the member will count toward this offer.  Two or more consecutive nights at the same hotel will be deemed one stay.  All points awarded under this offer are Bonus Points.  This offer is subject to the complete terms and conditions of the World of Hyatt program.  Please allow 3-4 weeks after travel is completed for World of Hyatt Bonus Points to be credited to your Account.  To join World of Hyatt, visit hyatt.com. Qualifying nights will automatically be tracked when you provide your World of Hyatt membership number at check-in. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer at any time without notice.  The trademarks Hyatt®, World of Hyatt® and related marks are trademarks of Hyatt Corporation or its affiliates. © 2021 Hyatt Corporation. All rights reserved.

Source

We have previously covered Hilton Honors, Marriott Bonvoy, IHG One Rewards, and Accor Live Limitless promotions.

Remember to forward us promotional offers by email that you receive from both hotels and airlines. Of course, you can send questions and comments too!

Best Western Rewards

Best Western Rewards members can earn a $100 gift card for staying three nights in many markets through February 4, 2024.

Best Western Rewards $100 Travel Card For Staying Three Nights December 4 – February 4, 2024

Best Western or WorldHotels Rewards members earn double points for stays at WorldHotels through January 31, 2024.

Best Western Rewards WorldHotels Double Points December 1 – January 31, 2024

Best Western Rewards members can earn up to 12,000 bonus points for stays in Asia through February 4, 2024.

Best Western Rewards Asia Up To 12,000 Bonus Points December 4 – February 4, 2024

Best Western Rewards members can save up to 50% on award stays at many hotels in the US, Canada, and the Caribbean through February 4, 2024.

Best Western Rewards Up To 50% Off Award Discount Through February 4, 2024

Choice Privileges

Choice Privileges updated Free Night Sweet Spots are out for stays through January 31, 2024.

Choice Privileges Free Night Sweet Spots Through January 31, 2024

World of Hyatt

Select World of Hyatt members can earn up to 10,000 bonus points for all-inclusive stays through March 3, 2024.

World Of Hyatt Up To 10,000 Bonus Points For All-Inclusive Stays January 8 – March 3, 2024

World of Hyatt members earn 500 bonus points per night at select new hotels through April 29, 2024.

Hyatt New Hotels 500 Bonus Points Per Night Through April 29, 2024

World of Hyatt members can earn triple points for stays in Japan and Micronesia if they book an inflated rate.

Hyatt Japan & Micronesia Triple Points January 4 – June 30, 2024 (Book By January 10)

World of Hyatt members can earn up to 150,000 bonus points for celebrating their commitment ceremony at select Hyatt hotels through December 31, 2024.

Hyatt Honeymoon & Commitment Offer With Up To 150,000 Bonus Points Through December 31, 2024

World of Hyatt members can earn points and elite qualifying nights for buying Mr&Mrs Smith gift cards.

Earn World Of Hyatt Points And Elite Qualifying Nights For Buying Mr&Mrs Smith Gift Cards Through March 31, 2024

Radisson Rewards

Radisson Rewards offers bonus points for those who refer new members to the program.

Radisson Rewards Refer-A-Friend Program

Wyndham Rewards

Wyndham Rewards members can earn triple points worldwide through January 15, 2024.

Wyndham Rewards Triple Points September 29 – January 15, 2024

Conclusion

Somewhat slim picking from these various programs this early January, but I assume that they will all soon be launching their first bonus offers for 2024.

Source

It does appear, however, that Hyatt failed to improve some of the most obvious problems with the WOH program, and that is the mediocre points earning ratio relative to revenue spent at the properties.

The ability to earn points, which then in turn can be used for free nights (or, in some cases, airline miles), is the most important feature of a loyalty program in addition to elite benefits.

Hyatt has traditionally missed out on providing an adequate and (in my opinion) fair earning ratio. This was still somewhat okay for as long as the former Hyatt Gold Passport [now World of Hyatt] provided generous promotions and reasonably low redemption values.

But now, we haven’t seen great points-earning/accelerating promotions for quite a while, and since Hyatt introduced peak awards, some hotels became pretty much unobtainable through points, even for Globalist members.

You can access Hyatt’s website here to look at all the earning and spending abilities as a WOH member.

Here is how you earn:

And some bonus benefits for tier members:

The bonus is really negligible compared to the competition (Hilton, Marriott, IHG) absolutely mediocre.

Hyatt Globalist earns a lousy 30% bonus on the already very low base earning of 5 points per USD (pre tax).

In comparison, the bonus for the top tier members of other chains:

• Hilton Diamond 100% (even Gold earns 80%)
• IHG Diamond 100%
• Marriott Titanium 75%

You can’t compare each program prima facie without getting into the exact cost for redemptions but after playing this game for 20 years now, Hyatt has unfortunately dropped the ball on rewards for earned points based on property spent and instead morphed into a rewards system for Chase credit cards.

As it stands right now, credit card holders of the Chase Hyatt Visa (and Sapphire Preferred/Reserve) are gaining more from pumping credit card spend than someone who is a long-term member and spends money at Hyatt Hotels.

Here are the upcoming changes that John wrote about last month and which are about to kick in soon:

World Of Hyatt Milestone Rewards, Guest of Honor, Award Transferability & Meeting Planner Program Changes For 2024

There are some good improvements in the mix, but they haven’t gone far enough, in my opinion. A somewhat decent hotel will cost you anywhere from 15-20k these days depending on seasonality of the award. A good one between 20-30k+.

If you consider that you earn five base points per USD spent, not considering taxes and service charges, Then these are crazy thresholds.

Unfortunately, the only way to make the World of Hyatt program work is by being able to spend money on a Chase branded credit card that allows earning with Hyatt (only available in the U.S.) or by asking hotels to provide compensation for problems you encounter in points. Just earning the plain way simply isn’t going to get you anywhere anymore.

Conclusion

Hyatt is extremely stringy when it comes to awarding members with a fair points ratio relative to the money spent at hotels, all while showering credit card holders with tons of points and elite nights. This has thrown a wrench into the machine of the programs and the increase in award prices over the years as well as the introduction of seasonality surcharges compounded the problem even more.

They have to do something about this, especially the low bonuses extended to Globalist members. The 30% points bonus is a complete joke, as the industry standard is 75-100% for the top tier level. The only saving grace is that Hyatt Hotels treats Globalist members very well when it comes to the property level. But not everybody is a Globalist, and 60 nights at hotels per year is no easy feat, especially with a small footprint and traditionally higher rates such as Hyatt.

Source

World of Hyatt members can earn triple points if they use an offer code NYS24 and choose the associated rate plan by January 10.

You can access Hyatt here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

You must use the offer code NYS24 and book the associated rate to earn the triple points.

Japan

• Hyatt House Kanazawa
• Hyatt Centric Kanazawa
• Hyatt Place Kyoto
• Hyatt Regency Kyoto
• Park Hyatt Kyoto
• Hyatt Regency Naha, Okinawa
• Hyatt Regency Seragaki Island, Okinawa
• Hyatt Regency Tokyo Bay
• Hyatt Regency Tokyo
• Hyatt House Tokyo Shibuya
• Hyatt Regency Hakone Resort and Spa
• Hotel Toranomon Hills
• Hyatt Centric Ginza Tokyo
• Grand Hyatt Tokyo
• Park Hyatt Tokyo
• Andaz Tokyo Toranomon Hills
• Hyatt Regency Yokohama
• Grand Hyatt Fukuoka
• Fuji Speedway Hotel
• Park Hyatt Niseko Hanazono

Micronesia

• Hyatt Regency Saipan

Conclusion

The rate plan should have been loaded by now (it is already December 28 in Japan), but I could not pull up the rates.

You must always be careful with these bonus points offers if they depend on the rate plan you book, as it may not be the lowest, and the bonus points won’t apply to negotiated rates.

Terms and Conditions of this sale:

Offer is valid for qualifying reservations made from Dec. 28, 2023 through Jan. 10, 2024 for eligible stays from Jan. 4, 2024 to Jun. 30, 2024. For information about the cancellation, refund and deposit policies associated with this offer, please see the information provided at time of booking. Reservations must be made at least one (1) day prior to your stay.

For participating hotels offering a World of Hyatt triple points, members earn triple World of Hyatt points for each whole U.S. dollar (or U.S. dollar equivalent) spent on Eligible Rates and Eligible Incidental Charges when booking the “Triple Points for Members” rate and choosing points for your stay. All points awarded under this offer are Bonus Points. Only Base Points are tripled. You must be a World of Hyatt member at the time of booking and stay to benefit from this offer and must provide your membership number. This offer is subject to the complete terms and conditions of the World of Hyatt program available at Hyatt.com/terms. Only up to two rooms, including the room occupied by the member will count toward this offer. Please allow two to four weeks after checkout for Bonus Points to be posted to your World of Hyatt account.

For information about the cancellation, refund and deposit policies associated with this offer, please see the information provided at time of booking. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer only available for a limited time. Any limitations or restrictions included in the published offer shall apply. Rate is per room, per night, based on double occupancy unless otherwise noted. Additional charges may apply for additional guests or room type upgrades. Offer not valid with groups, conventions, other promotional offers, packages or special rate programs. Guest is responsible for all charges exclusive of this offer. Not redeemable for cash or other substitutions, and not replaceable if lost, destroyed, stolen, or expired. Offer not valid in conjunction with previously booked or held stays and may not be combined with other offers, promotions, or discounts, except as expressly stated. Void if altered, copied, reproduced, purchased, sold or otherwise transferred. Any unauthorized sale, transfer, reproduction or distribution of this offer, or of the reservation pursuant to this offer, constitutes fraud.

For hotels offering credit with stay, offer is only valid for eligible charges that are posted to your room account during qualifying stay. Some charges incurred during your stay may reflect taxes, service charges, gratuities, and third-party charges for certain included items (in which case additional terms may apply). Offer excludes alcoholic beverages, room rate, applicable taxes, service or incidental charges, mandatory resort fees and gratuity. Offer valid for credit that can be applied against hotel folio charges excluding room, tax, resort fees and destinations fees. Eligible credit charges vary by hotel and could exclude specialty restaurants, room service, alcohol or venues operated by third-party vendors. World of Hyatt® points (if applicable) will not be earned for the amount of the credit applied. Credits must be redeemed during guest stay at participating hotel and unused credits will be forfeited.

Check with participating hotel for details about which benefit hotel is offering. Offer varies by hotel. The availability of offers at and travel to and from certain destinations may be subject to government approvals, regulations, restrictions or applicable taxes. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Guest must check out by the offer’s end date in order to qualify. Offer not valid in conjunction with previously booked or held stays.

Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply (unless otherwise noted). This offer may be altered or withdrawn at any time without notice. Where required, an alternate offer of similar value will be offered. Void where prohibited by law. The trademarks Hyatt®, World of Hyatt® and all related marks are trademarks of Hyatt International Corporation or its affiliates. © 2023 Hyatt International Corporation. All rights reserved.

Source

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the hotel

Formerly known as the Four Points Darling Harbour, the Hyatt Regency Sydney underwent major construction and refurbishment works before opening its doors in 2016. The hotel now occupies a 24-story tower, adding 222 new rooms to its previous offerings. With a total of 892 rooms, including 27 suites, the property is Australia’s largest hotel by room numbers.

the suite

Enjoy panoramic views of Darling Harbour in this 50-square-metre suite, with a luxurious freestanding bath and walk-in shower. This suite has exclusive access to the Regency Club.

our video review

conclusion

Definitely more of a Junior Suite or a Corner Room than a full suite. They did take advantage of the available space though! Looking ahead to next month, room rates at this establishment begin at $200 or 15,000 points per night, with the Studio Suite available for purchase at $380

In case you missed it!

Suite Saturdays: Park Suite @ Park Hyatt Kyoto

Source

World of Hyatt members with a cobranded card from Chase can earn 5,000 bonus points for up to two stays and 10,000 points. You must register for this offer by January 31.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

Note that each eligible stay must be a minimum of three nights and can be paid or award.

Hyatt’s All-Inclusive Brands:

Locations:

Conclusion

LoyaltyLobby readers should be well aware of my opinion of all-inclusives that have been all between bad and awful with two exceptions (Le Meridien Maldives, where you can buy a package and order from the standard menu, and JW Masai Mara, a safari lodge with food and drinks included).

You get bad food and booze, and all-inclusives tend to attract a segment of guests that are rowdy and heavy drinkers, something that I want to be as far away as possible.

I do get why some may like these, but I rather pay for quality food and drinks.

Overall, this promo is poor unless you already have a qualifying award lined up and have one of the two cobranded Hyatt/Chase cards. Why not collect the 5K bonus?

Terms and Conditions of this offer:

You must be a World of Hyatt Credit Cardholder or World of Hyatt Business Credit Cardholder, have received this email, and register between December 13, 2023 and January 31, 2024 to participate. Only Eligible Stays completed after registration and between January 8, 2024 and March 3, 2024 (“Promotion Period”) will count towards this promotion. Beginning on your first Eligible Stay after registration and during the Promotion Period, you will receive 5,000 Bonus Points for every Eligible Stay of at least three (3) or more consecutive nights at participating Inclusive Collection properties. A maximum of 10,000 Bonus Points may be earned under this promotion. All points awarded under this promotion are Bonus Points. For the purpose of this promotion, an “Eligible Stay” is defined as any stay where a member is paying an Eligible Rate or redeems a free night award. For purposes of this promotion, consecutive nights at the same hotel constitute one stay (even if you check out and check back in). Only the room occupied by the member will count toward this promotion. You must provide your World of Hyatt membership number before the time of check-out for each stay. Please allow 2 to 3 weeks after check out for Bonus Points to be posted to your World of Hyatt account. Except as expressly stated, this promotion is not valid with other offers, promotions or discounts and is non-transferable. This promotion may be altered or withdrawn at any time and, where required, an alternate offer of similar value will be offered. Void where prohibited by law. This promotion is subject to the terms and conditions of the World of Hyatt program available at hyatt.com/terms. Hyatt®, World of Hyatt®, and related marks are trademarks of Hyatt Corporation or its affiliates. ©2023 Hyatt Corporation. All rights reserved.

Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus Points will post directly to your World of Hyatt account and will not appear on your credit card statement.

Source

You can earn 30,000 to 150,000 bonus points if you request offer code HMOON when signing the contract.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

Bonus Schedule:

• $5,000 = 30,000 World of Hyatt Bonus Points
• $10,000 = 60,000 World of Hyatt Bonus Points
• $20,000 = 90,000 World of Hyatt Bonus Points
• $30,000 = 120,000 World of Hyatt Bonus Points
• $40,000 = 150,000 World of Hyatt Bonus Points

Note that all Hyatt-affiliated hotels are participating except the following:

• Andaz Tokyo Toranomon Hills
• Grand Hyatt DFW
• Grand Hyatt Fukuoka
• Grand Hyatt Hong Kong
• Grand Hyatt Macau
• Grand Hyatt Sanya Haitang Bay Resort & Spa
• Grand Hyatt Sao Paulo
• Grand Hyatt Taipei
• Grand Hyatt Tokyo
• Hyatt Bangalore MG Road
• Hyatt on the Bund
• Hyatt Regency Hakone Resort and Spa
• Hyatt Regency Hong Kong, Sha Tin
• Hyatt Regency Hong Kong, Tsim Sha Tsui
• Hyatt Regency Tokyo
• Hyatt Regency Saipan
• Hyatt Regency Shanghai, Wujiaochang
• All Hyatt Ziva and Hyatt Zilara Hotels
• Park Hyatt Hangzhou

Conclusion

Hotels offer bonus points for meetings and events constantly, and from their (hotels’) point of view, weddings and commitment ceremonies are nothing else but perhaps some extra care thrown in.

Remember to collect these extra points if you have a wedding at a Hyatt-affiliated hotel in 2024 which is not on the excluded list.

Terms and conditions of this offer:

Offer valid through December 31, 2024. To qualify for this offer a wedding must be booked and held at a participating Hyatt hotel or resort worldwide. Offer code HMOON must be requested at time of wedding inquiry, disclosed in signed wedding contract and offer is subject to hotel participation, availability of function space and guestrooms at time of booking. Offer availability is based on the discretion of the hotel. Offer not valid in conjunction with previously booked or held weddings and may not be combined with other promotional offers. Each qualifying event must consist of a minimum $5,000 USD spend at participating Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, The Unbound Collection by Hyatt, Hyatt Place, Hyatt House, JdV by Hyatt, Caption by Hyatt, Alila, Thompson Hotels, and Destination by Hyatt hotels worldwide. Participation is at the discretion of the hotel and dependent upon need and availability throughout the promotional time period. Offer not valid at Miraval, Hyatt Ziva, Hyatt Zilara, Hyatt Residences, SLH hotels, Zoëtry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas, Vivid Hotels & Resorts, Alua Hotels & Resorts, and Sunscape Resorts & Spas. Additionally, a current list of individual hotels not participating can be found on hyatt.com/honeymoon. The number of World of Hyatt Bonus Points earned will be based on the estimated spend at time of contract (pre-tax and hotels fees) for the wedding. Points may be earned for eligible catering/banqueting charges incurred, exclusive of any taxes, gratuities, service charges and outside vendor/supplier charges. Earn up to a maximum amount of 150,000 World of Hyatt Bonus Points. Redemption value based on current award chart, which is subject to change:

$5,000 USD equivalency total spend for wedding = 30,000 World of Hyatt Bonus Points towards free stays, dining, and spa services at participating hotels and resorts worldwide.

$10,000 USD equivalency total spend for wedding = 60,000 World of Hyatt Bonus Points towards free stays, dining, and spa services at participating hotels and resorts worldwide.

$20,000 USD equivalency total spend for wedding = 90,000 World of Hyatt Bonus Points towards free stays, dining, and spa services at participating hotels and resorts worldwide.

$30,000 USD equivalency total spend for wedding = 120,000 World of Hyatt Bonus Points towards free stays, dining, and spa services at participating hotels and resorts worldwide.

$40,000 USD equivalency total spend for wedding = 150,000 World of Hyatt Bonus Points towards free stays, dining, and spa services at participating hotels and resorts worldwide.

The number of points required for a free night is subject to change at any time without notice. Qualifying planners who are World of Hyatt members may also be eligible for World of Hyatt Bonus Points. World of Hyatt free night redemption is available via hyatt.com/redeem or by calling 1-800-30-HYATT. Additional guests may be subject to additional charges. Free night award does not include incidental charges, applicable taxes, gratuities or service charges.

All hotels are participating except the following:
⁃    Andaz Tokyo Toranomon Hills
⁃    Grand Hyatt DFW
⁃    Grand Hyatt Fukuoka
⁃    Grand Hyatt Hong Kong
⁃    Grand Hyatt Macau
⁃    Grand Hyatt Sanya Haitang Bay Resort & Spa
⁃    Grand Hyatt Sao Paulo
⁃    Grand Hyatt Taipei
⁃    Grand Hyatt Tokyo
⁃    Hyatt Bangalore MG Road
⁃    Hyatt on the Bund
⁃    Hyatt Regency Hakone Resort and Spa
⁃    Hyatt Regency Hong Kong, Sha Tin
⁃    Hyatt Regency Hong Kong, Tsim Sha Tsui
⁃    Hyatt Regency Tokyo
⁃    Hyatt Regency Saipan
⁃    Hyatt Regency Shanghai, Wujiaochang
⁃    All Hyatt Ziva and Hyatt Zilara Hotels
⁃    Park Hyatt Hangzhou

Hyatt reserves the right to alter or withdraw this promotion at any time without notice, where required, Hyatt will offer an alternate offer of similar value. This promotion is subject to the complete World of Hyatt program terms and conditions. Void where prohibited by law. Hyatt® and related marks are trademarks of Hyatt Corporation and/or its affiliates. © 2022 Hyatt Corporation. All rights reserved.

Source

We have previously covered Hilton Honors, Marriott Bonvoy, IHG One Rewards, and Accor Live Limitless promotions.

Remember to forward us promotional offers by email that you receive from both hotels and airlines. Of course, you can send questions and comments too!

Best Western Rewards

Best Western Rewards members can earn a $100 gift card for staying three nights in many markets through February 4, 2024.

Best Western Rewards $100 Travel Card For Staying Three Nights December 4 – February 4, 2024

Best Western or WorldHotels Rewards members earn double points for stays at WorldHotels through January 31, 2024.

Best Western Rewards WorldHotels Double Points December 1 – January 31, 2024

Best Western Rewards members can earn up to 12,000 bonus points for stays in Asia through February 4, 2024.

Best Western Rewards Asia Up To 12,000 Bonus Points December 4 – February 4, 2024

Best Western offers 3,000 miles for Lufthansa Miles&More members for stays in Central Europe through December 31, 2023.

Best Western Rewards Lufthansa 3,000 Miles&More Miles Per Stay November 1 – December 31, 2023

Best Western Rewards members can save up to 50% on award stays at many hotels in the US, Canada, and the Caribbean through February 4, 2024.

Best Western Rewards Up To 50% Off Award Discount Through February 4, 2024

Choice Privileges

Choice Privileges updated Free Night Sweet Spots are out for stays through January 31, 2024.

Choice Privileges Free Night Sweet Spots Through January 31, 2024

World of Hyatt

World of Hyatt members can mean 500 bonus points per night for stays at select new hotels through March 31, 2024.

Hyatt New Hotels 500 Bonus Points Per Night Through March 31, 2024

World of Hyatt members can earn points and elite qualifying nights for buying Mr&Mrs Smith gift cards.

Earn World Of Hyatt Points And Elite Qualifying Nights For Buying Mr&Mrs Smith Gift Cards Through March 31, 2024

Hyatt and American Airlines have launched reciprocal elite fast-track offers for fall.

Hyatt & American Airlines Reciprocal Elite Fast Track Offers Fall 2023

Radisson Rewards

Radisson Rewards members can buy points at up to a 50% bonus through December 21, 2023.

Radisson Rewards Buy Points Up To 50% Bonus Through December 21, 2023

Wyndham Rewards

Wyndham Rewards members can earn triple points worldwide through January 15, 2024.

Wyndham Rewards Triple Points September 29 – January 15, 2024

Wyndham Rewards members can buy points with a bonus through December 30, 2023.

Wyndham Rewards Buy Points Up To 40% Bonus Through December 30, 2023

Wyndham offers bonus miles for Lufthansa, Turkish Airlines, and PAYBACK program member stays through January 7, 2024.

Wyndham Rewards Miles Accelerator With Lufthansa, Turkish Airlines & Payback Through January 7, 2024

Conclusion

The global bonus offers are getting weaker as we approach Christmas and the New Year. We should soon learn about the bonus points opportunities available for using January 2024.

Source

Hyatt has extended the offer through March 31, 2024, and there are 32 hotels on the list with varying expiry dates.

You can access this offer on Hyatt’s website here.

READ MORE: World of Hyatt Rate & Bonus Points And Miles Promotions

Note that the hotel selection continuously changes. Do check the website periodically to see what hotels offer the bonus.

Here’s the updated selection:

Conclusion

I need to have a better look at the current state of Hyatt’s upcoming property here in Nairobi, as I passed it today on my way to the nearby mall. These opening dates are always tentative and often delayed.

Here are the terms and conditions of this offer:

Offer valid for 500 Bonus Points for each qualifying night for stays with a checkout date during a participating hotel’s offer period. For each hotel’s offer period, visit hyatt.com/newhotelbonus.  To be eligible for this offer you must be a World of Hyatt member in good standing at time of reservation and stay, stay at a participating hotel with a checkout date during that hotel’s offer period, provide your World of Hyatt membership number at time of check-in, and either pay an Eligible Rate or redeem a free night award.  An “Eligible Rate” and “Ineligible Rate” are defined in the World of Hyatt Terms and Conditions (located at hyatt.com/terms).  Only one bonus may be earned per member, per night, regardless of the number of rooms booked.  Only the room occupied by the member will count toward this offer.  Two or more consecutive nights at the same hotel will be deemed one stay.  All points awarded under this offer are Bonus Points.  This offer is subject to the complete terms and conditions of the World of Hyatt program.  Please allow 3-4 weeks after travel is completed for World of Hyatt Bonus Points to be credited to your Account.  To join World of Hyatt, visit hyatt.com. Qualifying nights will automatically be tracked when you provide your World of Hyatt membership number at check-in. A limited number of rooms are allocated to this offer; reservations subject to availability. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this offer at any time without notice.  The trademarks Hyatt®, World of Hyatt® and related marks are trademarks of Hyatt Corporation or its affiliates. © 2021 Hyatt Corporation. All rights reserved.

Source

World of Hyatt extends Milestone Rewards for up to 150 nights from 100. Unlimited Globalist Guest of Honor awards are discontinued, and they become based on Milestones. Meeting Planner qualification changes from number of events to cash spent, and you can transfer awards to other members.

You can access Hyatt here.

READ MORE: World of Hyatt Rate & Bonus Points Offers

Key Changes

1. Milestone Rewards

Hyatt extends Milestone Rewards from 100 to 150 nights in a calendar year.

2. Guest of Honor

It is no longer an unlimited Globalist benefit but is based on Milestone Rewards. It will be valid on both paid and award stays in 2024.

3. Award Transferability

All awards are transferable once between member accounts.

4. Meetings & Events Planners + Travel Advisors

You can earn up to 60 elite night credits yearly by earning 2 for every $5,000.

Guest of Honor

The Guest of Honor moves from being a Globalist benefit to a Milestone Reward, each valid for up to 7 nights, applicable to both awards and paid rates (currently only awards), the first option being at 40 nights (a non-Globalist member can earn one and apply it for their stay).

Globalist members who have earned the status for 2024 will receive 5 Guest of Honor awards valid for checkout dates up to February 28, 2025.

Members that gift the Guest of Honors award will receive one elite qualifying night after the receiver uses it.

You can use the existing Guest of Honor benefit until February 28, 2025, for stays up to February 28, 2026. Hyatt will, however, first use the Guest of Honor rewards. You can gift or transfer them first and then use the legacy benefit.

Lifetime Globalist members will receive 5 Guest of Honors awards yearly, valid for 12 months after issuance. Lifetime members can also earn Guest of Honors awards based on the Milestone Rewards.

Meeting & Event Planners

World of Hyatt members can earn tier-qualifying nights for meetings and events. You can earn 2 tier-qualifying nights for every $5,000 for up to 60 nights in a calendar year.

The qualifying spend is cumulative and can be held over multiple meetings and events. Hyatt discontinues the possibility of earning status based on the NUMBER of meetings (3 for Discoverist, 10 for Explorist, and 20 for Globalist).

Travel Advisors

Travel Advisors who are Prive members can earn 2 elite qualifying credits for every $5,000 in client bookings for up to 60 elite night credits in a calendar year. This is a new benefit.

Milestone Rewards Options in 2024:

20 Nights or 35,000 Base Points

One of the following:

• 2K Next Stay Award (Select Service)
• 2 Club Lounge Awards
• $25 Experience Credit

30 Nights or 50,000 Base Points

Category 1 – 4 Free Night award

+ one of the following:

• 2K Next Stay Award (Select Service)
• 2 Club Lounge Awards
• $25 Experience Credit

40 Nights or 65,000 Base Points

Guest of Honor Award

+ one of the following:

• 5,000 Bonus Points
• Suite Upgrade Award
• $150 Find Experience Credit

50 Nights or 80,000 Base Points

One of the following:

• 5,000 Bonus Points
• 2 Suite Upgrade Awards
• $150 Find Experience Credit

60 Nights or 100,000 Base Points

You get all the following:

• 2 Guest of Honor Awards
• Category 1 – 7 Free Night Award
• 2 Suite Upgrade Awards
• My Hyatt Concierge

79, 80 & 90 Nights

Guest of Honor Award

+ one of the following:

• 10,000 Bonus Points
• Suite Upgrade Award
• $300 Find Experience Credit

100 Nights

Category 1 – 7 Free Night Award

+ one of the following:

• 10,000 Bonus Points
• Suite Upgrade Award
• Miraval Extra Night Award

110, 120, 130 & 140 Nights

Guest of Honor Award

+ one of the following:

• 10,000 Bonus Points
• Suite Upgrade Award
• Miraval Extra Night Award

150 Nights

Ultimate Free Night Award Category 1 – 8

+ one of the following:

• 10,000 Bonus Points
• Suite Upgrade Award
• Miraval Extra Night Award

Award Transfers:

You can transfer all World of Hyatt awards to another member, but those members cannot further transfer them to someone else.

• Guest of Honor Awards
• Club Lounge Access Awards
• Complimentary Suite Upgrade Awards
• Category 1-4 Free Night Awards
• Category 1-7 Free Night Awards
• Miraval Extra Night Awards
• Ultimate Free Night Awards

Conclusion

Quite a few changes and mostly positive, although some who book many short Guest of Honor awards for friends & family members could be losers here, as now you can have up to 10 per year depending on how many nights the Globalist member consumes in a calendar year and what they choose as their Milestone Rewards option.

The Club Lounge Awards are suddenly more valuable when you can easily transfer them to non-Globalist members, as are the Suite Upgrade and Guest of Honor awards.

Meeting and Event planners may earn the status easier if they hold expensive meetings or events, as you can earn Globalist based on $150K spent. The same applies to Prive Travel Advisors, who previously couldn’t qualify for status based on clients spent.

The award transferability may create a “market” where non-Globalist members buy and apply them to their stays. Suite Upgrade, Guest of Honors, and Club Lounge Access Awards can be very valuable at higher-end Hyatt hotels.

I have previously criticized Hyatt for stopping Milestone Rewards at 100 nights (hit that number the other year and currently standing at 97 nights for 2023), and now they have expanded them to 150. These changes will probably result in me moving some stays to Hyatt in 2024 that would have otherwise gone elsewhere.

What do you think of these World of Hyatt 2024 changes? Please leave your comments and thoughts below.

Frequently Asked Questions by Hyatt:

Program Updates

1. What is changing in 2024 for World of Hyatt?

World of Hyatt is introducing new Milestones, new choices within Milestone Rewards, and new ways to share and use your awards. First, the Milestone Rewards chart is expanding beyond 100 nights. Now you will earn awards at 110, 120, 130, 140, and 150 qualifying nights each year.

We are also adding exciting new choices throughout Milestone Rewards. Please see above for the new Milestone Rewards.

Members will earn Guest of Honor Awards as part of Milestone Rewards and be able to use the awards on eligible paid or award stays for up to seven nights, enabling themselves and those they care about to have a Globalist experience during their stay. Effective January 1, 2024, Guest of Honor will no longer be a Globalist benefit. Members will earn their first Guest of Honor Award at 40 Tier Qualifying Nights or 65,000 Base Points earned in a calendar year and have the opportunity to earn up to 10 Guest of Honor Awards each year. (If, on 12/31/23, you have Globalist status for some or all of 2024, please see FAQ No. 14 below for details on how this change will affect you.)

We are also making it easy for you to share awards with those you care about–either by transferring the award itself or by making an award reservation for another World of Hyatt member. You will be able to gift nearly all awards to another World of Hyatt member from your account page on the site or app, or by calling Guest Services. You will need the member’s last name and World of Hyatt member number of the person you choose to gift an award.

Lastly, starting in 2024, meeting and event planners, travel advisors, and qualifying small-business owners can earn Tier Qualifying Night credits based on eligible spend at Hyatt. More details can be found above and in the FAQs below.

Please see the program terms for complete details on how the program will operate in 2024 and beyond.

Earning, choosing, and gifting awards

2. How do I earn Milestone Rewards?

Milestone Rewards are earned starting at 20 Tier Qualifying Nights in a calendar year and for every 10 qualifying nights up to 150. See above for new Milestone Rewards. You can also reach some Milestone Rewards based on the number of Base Points you earn in a calendar year. Learn more about Tier Qualifying Nights and Base Points here.

3. How do I choose Milestone Rewards?

Choose your award online or in the World of Hyatt app in your Account, via a link in the email you’ll receive offering a choice or call a Global Care Center. You have 90 days after the Milestone was achieved to make your choice.

4. How do I gift an award?

Eligible Awards can be transferred to another World of Hyatt member’s account from your account on Hyatt.com or on the app. In your account under your Available Awards tab, choose the option to gift your award. You can also call a Global Care Center to gift an award. You will need the last name and World of Hyatt number of the person you choose to gift.

5. Instead of gifting my award, can I just book an award stay on behalf of someone else?

Yes, for some awards, you can book award stays on behalf of someone else. Free Night Awards, certain Room Upgrade Awards, Points + Cash Awards, and Guest of Honor Awards are eligible to be booked in the name of another person.

6. Does the recipient of the award have to be a World of Hyatt member?

Yes. If they are not a member, they can enroll here first.

7. I gifted an award to someone, but they don’t need it anymore. Can I get it back?

If you transferred an award to another member’s account, no. An award can only be gifted one time and cannot be transferred back. Transfers are not rescindable or reversable.

If you booked an award reservation on behalf of someone else–and they cancel the reservation in accordance with the applicable property’s cancellation policy–the award (or points redeemed for the award) will be credit back to your account as the member who made the reservation.

8. How long will it take for an award to appear in my account after I’ve chosen it?

Please allow up to five business days for an award to appear in your account.

9. I’m a Lifetime Globalist–am I eligible for any of the Milestone Rewards?

As a Lifetime Globalist, you are eligible to earn Milestone Rewards by completing eligible activity.

10. I don’t like any of the Milestone Reward options available. Can I get points instead?

When points are a choice in Milestone Rewards, you can choose points as your award. (Every milestone offers the ability either to choose Bonus Points or to select an award that offers the opportunity to earn Bonus Points.) Otherwise, you’ll need to choose from the options provided. Once an award is chosen, it cannot be exchanged for any other award. If you elect an eligible award, you can also gift the award to another member.

Guest of Honor

11. What is a Guest of Honor Award?

Guest of Honor is an award that bestows Globalist in-hotel benefits to the recipient on an eligible paid or award stay, up to seven nights. This includes (as more fully described and subject to the limitations in the program terms):

Waived resort fees, including on eligible paid stays

Club Access or free breakfast for up to four registered guests (two adults and two children)

Room upgrades, subject to availability

Elite check-in and late checkout

Premium Internet

Bottled water

Free parking on award nights

While Globalists receive a 30% point bonus on eligible spend, Guests of Honor stays will not. (Guest of Honor benefits are limited to “In-Hotel Benefits,” as described in the World of Hyatt program terms. Elite tier point bonuses are not an In-Hotel Benefit.)

We encourage you to gift the award to make someone’s stay special, so when someone else uses your Guest of Honor award, you will get one Tier Qualifying Night credit when they check out. (Please note that the Tier Qualifying Night credit will go to the member who first gifted the award, even if the Guest of Honor award gift recipient later redeems the Guest of Honor Award on a reservation they’ve booked for another person.)

12. Do I get free parking with my Guest of Honor stays?

Guest of Honor Awards provide the recipient with the same in-hotel benefits as are provided to Globalists. While Globalists receive free parking on nights for which they’ve redeemed a free night award, Globalists do not receive free parking on a paid night’s stay.

13. How is Guest of Honor changing?

Guest of Honor is moving from a Globalist benefit to an award that is earned through Milestone Rewards. The first Guest of Honor Award is earned when a member stays 40 qualifying nights or earns 65,000 Base Points in a calendar year.

Unlike the legacy Globalist Guest of Honor benefit, Guest of Honor Awards will be usable on Eligible Rate paid and award stays for up to seven nights. Guest of Honor still bestows Globalist in-hotel benefits for the registered guest on the reservation.

Because Guest of Honor Awards can now be earned at 40 qualifying nights in a calendar year (before Globalist status is earned), you can choose to make yourself the Guest of Honor and experience the benefits of Globalist status by using the award on your own stay.

We are also adding exciting new value for Members who gift a Guest of Honor Award. When your guest checks out of their Guest of Honor Award stay, you will receive one Tier Qualifying Night credit as a thank you for sharing your award. (Please note that the Tier Qualifying Night credit will go to the member who first gifted the award, even if the Guest of Honor award gift recipient later redeems the Guest of Honor Award on a reservation they’ve booked for another person.)

Guest of Honor Awards can be gifted (through your account or by calling a Global Care Center) to another World of Hyatt member. Once gifted, that member can book their own Guest of Honor stay through Hyatt.com or by calling a Global Care Center. You can also book your Guest of Honor’s stay for them by calling a Global Care Center.

14. I am a current Globalist or Lifetime Globalist as of December 31, 2023.  How will the changes to Guest of Honor impact me?

All members who are Globalist or Lifetime Globalist as of December 31, 2023, will receive five complimentary Guest of Honor Awards in their account in January 2024. These complimentary Guest of Honor Awards expire on February 28, 2025.

Should a Lifetime Globalist as of December 31, 2023, or a Globalist as of December 31, 2023, who has a tier expiration of February 28, 2025 or later, gift or apply all of their Guest of Honor Awards, they may then use the legacy Globalist Guest of Honor benefit for Free Night Awards as described in the terms until February 28, 2025, by calling a Global Care Center – except that Globalists who have a tier expiration date later than February 28, 2025, may use this benefit until February 28, 2026. (In all cases, all available Guest of Honor Awards must be gifted or applied to a reservation first.)

Should a Globalist as of December 31, 2023, have a tier expiration of February 29, 2024, and gift or apply all of their Guest of Honor Awards, they may then use the legacy Globalist Guest of Honor benefit for Free Night Awards until February 29, 2024, by calling a Global Care Center. (All available Guest of Honor Awards must be gifted or applied to a reservation first.)

Unlike the new Guest of Honor Awards, the legacy Globalist Guest of Honor tier benefit will continue to apply to Free Night Award stays only.

Awards

15. Will the Ultimate Free Night Award be good at all-inclusive and Miraval resorts?

The Ultimate Free Night Award can be used for a standard room at all Category 1-8 hotels and resorts and Category A-F All-Inclusive resorts that participate in World of Hyatt and offer standard-room accommodations. It can also be used at Miraval for single or double occupancy in a standard room.

The Ultimate Free Night Award is not applicable for redemption at Homes & Hideaways by World of Hyatt.

16. How does the 2K Next Stay Award work?

After choosing 2K Next Stay as your award at the 20 and/or 30 qualifying-night Milestone, you have 180 days to stay and check out of an eligible stay at Hyatt Place, Hyatt House, Caption by Hyatt, or UrCove hotel. Upon checkout, you will receive 2,000 Bonus Points. You do not need to attach the award to your stay; it will automatically activate for stays at these brands.

If you choose this award at both the 20 night and 30 night milestone and have two awards associated with your account at one time, you will earn 2,000 Bonus Points per eligible stay. You will need to complete two distinct, eligible stays to earn 4,000 Bonus Points.

This award cannot be gifted or transferred, but once earned, the points can be. More information on transferring points can be found here.

17. What will the expiration date be for each of the new awards?

Always check the terms and conditions of your awards for this information.

2K Next Stay Award is valid for one hundred and eighty (180) days from the date of issuance.  It must be redeemed for a reservation with a checkout date on or before the expiration of the award.

A FIND credit is valid for the remainder of the calendar year in which it is issued, plus an additional fourteen (14) months.

Guest of Honor Awards earned through Milestone Rewards are valid for the remainder of the calendar year in which they are earned, plus an additional 14 months, and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

The Ultimate Free Night award is valid for one hundred and eighty (180) days from the date of issuance and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

Miraval Extra Night Award is valid for one hundred and eighty (180) days from the date of issuance and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

Complete terms for all awards can be found here.

18. Can I exchange any of my existing Club Access Awards for something else?

No program award – including Club Access Awards – is exchangeable.

19. Can a Suite Upgrade Award be used with a Free Night Award?

Category 1-7, Category 1-4, Ultimate Free Night Awards, and other promotional Free Night Awards cannot be combined with Suite Upgrade Awards. You can use a Suite Upgrade Award on nights for which you have paid an eligible rate or have redeemed points for a standard-room or club free night award or a standard-room Points + Cash award.

20. What is FIND and how do I use that credit?

FIND is a marketplace that offers access to carefully curated wellbeing experiences to help inspire people to be their best selves. After choosing the FIND credit as your Milestone choice, you will receive an email with a certificate code. Sign into the FIND platform with your World of Hyatt member number and add your certificate code to the “Manage your gift certificates” section within your account homepage.

21. Are FIND awards combinable? For example, if I select multiple FIND credits, can I apply more than one credit to a single experience purchase?
    Yes, you can apply multiple FIND credits to your purchase of a single FIND experience.

Meeting and Event Planners, Travel Advisors, and Small Business Owners

22. What is changing for Meeting and Event Planners?

Meeting and event planners can now earn Milestone Rewards and elite status by earning Tier Qualifying Night credits based on eligible event spend billed to a Group Master or Master Account. For every $5,000 (USD) in eligible event spend billed to a Group Master bill in a calendar year, the meeting planner will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each year. Spend can be associated to only one (1) member per event, and spend is accrued across events throughout the calendar year. Terms and Conditions for meeting and event planner earning can be found here.

Tier status may still be earned based on Qualifying Meetings until December 31, 2024. Please see immediately below for more details.

23. As a meeting planner, I planned to earn tier status in 2024 through Qualifying Meetings. Can I still do so?

Qualifying Meetings will continue to be tracked for 2024, and we will award status based on Qualifying Meetings held in 2024. This earning will run in parallel with the new spend-based earning structure. You’ll earn status based on the method that gets you to tier status the fastest.

24. What does this mean for my Company World of Hyatt Account?

As in the past, Company World of Hyatt accounts can continue to earn Bonus Points on eligible event spend arising from hosting qualifying events.

In addition, starting in 2024, Company World of Hyatt accounts will also be able to earn Tier-Qualifying Night credits based on eligible event spend billed to a Group Master or Master Account. For every $5,000 (USD) in eligible event spend billed to a Group Master bill in a calendar year, the Company World of Hyatt Account associated with the applicable event will earn two (2) Tier Qualifying Night credits – up to a maximum of sixty (60) Tier-Qualifying Night credits each year. Spend can be associated to only one (1) World of Hyatt Account per event, and spend is accrued across events throughout the calendar year.

By accruing Tier-Qualifying Night credits in a calendar year, Company World of Hyatt Accounts will be able to earn Milestone Rewards and gift eligible Milestone Awards to other Members. (Company Accounts will also remain able to redeem Bonus Points earned for program awards.)

Please note that – through the earning of Tier-Qualifying Night credits as described above – a Company World of Hyatt Account may satisfy the requirements for earning tier status in the World of Hyatt program (and this may be nominally reflected on the online account dashboard of a Company World of Hyatt Account). However, a Company World of Hyatt Account is not eligible to receive any In-Hotel benefits or other tier benefits available to individual members.

Complete terms and conditions applicable to Company World of Hyatt Account participation in World of Hyatt can be found here.

25. What is changing for Hyatt Privé travel advisors?

Starting in 2024, Hyatt Privé travel advisors will now be able to earn Milestone Rewards and elite status through spend made by their clients. For every $5,000 (USD) in eligible room-rate spend by their clients (cumulatively) in a calendar year, the advisor will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each calendar year – enough to earn Globalist status with the World of Hyatt. Terms and conditions for Privé can be found here.

26. What is changing for travel advisors?

When booking travel for their clients, travel advisors booking directly with Hyatt will be able to earn Milestone Rewards and elite status. For every $5,000 (USD) in eligible room-rate spend by their clients (cumulatively) in a calendar year, the advisor will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each calendar year – enough to earn Globalist status with the World of Hyatt. Terms and Conditions for travel advisors can be found here.

27. As a travel advisor, can I also earn Tier Qualifying Night credits if I book through a consortium or other third-party site?

Travel advisors will be able to earn Tier Qualifying Night credits on eligible room-rate spend when booking through Hyatt direct channels (as described in the questions immediately above). Room rate spend from reservations made through a consortium or other third-party site will not be eligible for Tier Qualifying Night credits for the advisor.

28. As a travel advisor/Hyatt Privé advisor/qualifying small-business owner, how do I know how close I am to earning Tier Qualifying Night credits with World of Hyatt?

Contact a Global Care Center to check your eligible accrued spend year-to-date. Once Tier Qualifying Night credits are earned, they will show up in the Account Overview section of your account.

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